Privacy Policy

Welcome to Hinkhar ("we," "our," or "us"). Hinkhar is a restaurant directory platform that helps users discover, explore, and review restaurants across Thailand and beyond. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at hinkhar.com or our mobile applications on iOS and Android.

By using Hinkhar, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect the following types of personal information when you register or use Hinkhar:

• Full Name — used to personalize your account and display your profile.
• Email Address — used for account registration, login, and communication.
• Phone Number — used for account verification and security purposes.

We also collect non-personal information automatically when you use our app or website, including:

• Device type, operating system, and browser type
• App usage data and pages visited
• IP address and general geographic region
• Crash logs and performance data

We do not collect payment information, precise GPS location, photos, or any sensitive personal data unless explicitly stated and consented to separately.

How We Use Your Information

We use the information we collect for the following purposes:

• Account Management — to create, maintain, and secure your Hinkhar account.
• Service Delivery — to allow you to browse restaurants, save favorites, and write reviews.
• Communication — to send you important notices, updates, or responses to your inquiries.
• Security & Verification — to verify your identity and protect against fraudulent activity.
• App Improvement — to analyze usage patterns and improve the overall performance and features of Hinkhar.
• Customer Support — to assist you when you contact our support team.

We do not use your personal information for automated decision-making or profiling.

Sharing Your Information

Hinkhar does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers — trusted third-party services that help us operate our platform (e.g., hosting, email delivery, analytics). These providers are contractually bound to protect your data and may not use it for any other purpose.
• Legal Obligations — if required to do so by law, court order, or government authority.
• Business Transfers — in the event of a merger, acquisition, or sale of our company assets, your information may be transferred as part of that transaction. We will notify you before this occurs.
• With Your Consent — in any other case, only with your explicit consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

Upon account deletion, we will remove your personal data within 30 days, except where we are required to retain certain information for legal, accounting, or regulatory purposes.

Non-personal analytics data may be retained in anonymized form for a longer period to help us improve our services.

Your Rights

You have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal data (subject to legal obligations).
• Withdrawal of Consent — withdraw your consent to data processing at any time.
• Data Portability — request a copy of your data in a structured, machine-readable format.
• Objection — object to certain types of processing of your personal data.

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within 14 business days.

Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• HTTPS encryption for all data transmitted between your device and our servers
• Secure password hashing using industry-standard algorithms
• Regular security audits and vulnerability assessments
• Restricted access to personal data within our team on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure. If you suspect any unauthorized access to your account, please contact us immediately.

Children''s Privacy

Hinkhar is not intended for use by children under the age of 13 years old. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take prompt steps to remove such information from our records.

Third-Party Links

Our platform may contain links to third-party websites, restaurant websites, or partner services. These links are provided for your convenience and do not signify our endorsement of such sites.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email address
• Display a notice within the Hinkhar app

Your continued use of Hinkhar after any changes are posted constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: